Interviews on Process Improvement at the US and European SEPG
http://www.isospice.com/articles/52/1/Interviews-on-Process-Improvement-at-the-US-and-European-SEPG/Page1.html
By Alec Dorling
Published on 03/17/2007
Richard Basque interviews companies and consultants about their process improvement initiatives. These interviews were made by the Process Improvement Network (Alcyonix, Qualium, Impronova and InterSPICE)